As MASA’s last User Group meeting in Saumur proved in March, the key to developing world beating training technologies is to cultivate a close and active relationship with your customers. This conduit provides the feedback loop that is vital to continually enhance products and keep them on the leading edge of training technology.
With MASA SWORD now in service in nearly 20 countries, this feedback loop is significant and goes to show why the SWORD constructive training wargame solution continues to be the solution of choice for so many armies and government organizations around the world.
“Customer feedback is so important for us and assists us in designing updates for the product,” explains Enrico Raue, New Markets Development & Sales Manager at MASA. “We always keep the communication channels open through our regional sales managers and field service engineers. It’s part of our culture as a company to listen very closely to our customers.”
At ITEC 2016 and Eurosatory 2016, MASA will be showcasing its latest iteration of SWORD, version 6.5.
This version of SWORD has improvements in the exercise ‘timeline’ application making it possible to make modifications to a created exercise plan in real-time while the simulation exercise is being executed.
The local government body responsible for the French port city Le Havre – the Communauté De l’Agglomération Havraise (CODAH) – has been awarded the “Trophée de la Collectivité Locale” of “Social Resilience” by the French Committee for Civil Defense (HCFDC).
The prize recognizes exceptional crisis management planning and preparation work at local government level and is presented by French officials from across the public and private sectors. This nationwide competition is held every two years to reward societal resilience initiatives in the fields of security, crisis management, public safety and continuity of service within the context of major risks and threats.
As part of an ongoing training process, the local government authorities in Le Havre use MASA Group’s Artificial Intelligence (AI)-based simulation system, SWORD, within its civil security/crisis preparedness platform. SWORD has been in service in Le Havre since 2009 and is deployed during three two-day exercises which are held each year. Each course is typically attended by up to 15 representatives responsible for crisis management from industry, government, the emergency services and the harbor authority.
Picture used with the courtesy of the HCFDC
The principal French authority responsible for civil defense has used MASA’s market-leading crisis management simulation software to conduct a critical training exercise in order to enhance the capital city’s potential response to persistent and violent flooding.
Paris, France: An estimated 500 representatives from 15 French companies took part in a two-day training exercise based on the occurrence of two weeks’ of major flooding in the streets of Paris. Organized by the French High Committee for Civil Defense (HCFDC), the hypothetical event was recreated using SWORD, MASA’s automated simulation solution for emergency preparedness and planning.
Staged on 29-30 September, the exercise was based on the catastrophic 1910 Great Flood of Paris, during which the Seine rose eight meters above its usual seasonal level. It precisely simulated the flow of water and the impact of rising flood levels on the city’s infrastructure, while testing the participants’ reactions and response. The group included representatives from leading energy and water providers, television networks, telecommunication companies and public transport operatives. They were joined by envoys of Paris City Hall and the “Secrétariat Général de la Zone de Défense et de Sécurité de Paris” (General Secretariat for the Defense and Security of Paris), which is responsible for the city’s crisis management.
On September 29th and 30th, the HCFDC (the French High Committee for Civil Defense) organized a training exercise simulating a major flood in Paris using MASA SWORD. Over 15 organizations and companies participated, each in their own crisis unit, in order to test their emergency response to a once-in-a-century flood in Paris.
Two weeks of almost unprecedented flooding were simulated over 22 hours. All participants were connected to a shared bulletin board that displayed their actions in response to the crisis in real time. They also benefited from a 3D-view of Paris, using a connection between SWORD and Google Earth
The European Forum for Disaster Risk Reduction is intended to serve as the forum for exchanging information and knowledge, coordinating efforts throughout the Europe region and for providing advocacy for effective action to reduce disasters. Moreover, it shall be devoted to contemporary issues of importance needed to promote a good political climate for implementation of the Sendai Framework for Disaster Risk Reduction: 2015-2030.
Organized in collaboration with the Council of Europe, the European Commission and UNISDR Europe, the 6th annual meeting will be held in October 7th – 9th in Paris. Hans Ten Bergen from MASA will give a conference on the « Private Sector and Sendai Framework for Disaster Risk Reduction » on October 7th.
The NATO Crisis Management and Disaster Response Centre of Excellence (CMDR COE) organized its third annual Interagency Interaction Seminar in Sofia (Bulgaria) on June 8th-9th, 2015. The CMDR Interagency Interaction Seminar is an annual event which gathers subject matter experts, researchers and educators, planners and developers, consultants and various actors working in the crisis management and disaster response domain in order to promote a lively debate on these issues. This year, more than 90 representatives of a total of 19 NATO and PfP nations took part in the annual seminar.
There, MASA held a conference on the following subject: « How can Artificial Intelligence help to reduce the impact of disasters? ». Both the propagation of the disaster, the impact that it has on people and infrastructure AND the execution of high level orders by the subordinate levels are replaced by Artificial Intelligence.
This represents not only a tremendous cost saving, but will above all allow senior crisis management members to prepare for a crisis situation in a situation that is accurately mirroring the real crisis situation.
April 28 — 30, 2015
Prague, Czech Republic
PVA Expo, Booth #4A-312
ITEC is an annual forum for representatives from the military, industry and academia to connect and share knowledge with the international training, education and simulation sectors.